I just reinstalled WD SmartWare o my new HDD. It is asking my to upgrade and pay for SmartWare Pro. I have never had to purchase the software before How do I go about this?
See the following information, use this link,
Scroll down to read Release notes June 19,2017
WD SmartWare v2.4.20. Release Notes: (June 19, 2017) • Removed the option to backup and restore from Dropbox • Removed the option to buy or try WD SmartWare Pro software • Removed Online software update functionality
See Downloads, https://support.wdc.com/downloads.aspx?lang=en
So what does this answer mean. I already downloaded the software
What WD device do you have?
When I updated mine the last time I did not have any problems, my SmartWare still shows as pro. All I remember doing is entering my activation code.
I have a My Cloud, 1st generation, 4TB.
Maybe this will help. https://support.wdc.com/knowledgebase/answer.aspx?ID=15136
Are you able to provide an image of what you are seeing, that may help?
I have a wd mycloud. I do not recall getting an activation code