WD Smartware

Hi, Why cant I see the WD smartware welcome screen when I plug in the drive to my PC? I’m unable to locate the WD Smartware.exe file. By the way, I have partitioned the drive into 3 sub-drives before getting started. Is this the reason why the WD smartware didnt show? Anyone can share your experience in using the WD smartware ie whether it helps or it is not necessary to install? Pls help, thanks

Hello,

You have removed the application when you partitioned. You can restore the software and continue to use with the drive.

The support website has information on how to restore Smarter.