Hi. I’ve used this 2TB My Passport Ultra external drive for about 2 years to automatically backup my data, using the software “WD SmartWare” that comes with the drive.
A few months ago, a message appeared telling me my 30-day trial had expired, and that I had to buy a membership to go on saving my data. This seems impossible, since I’ve been using this software for about 2 years. I believe that the full version comes with the product, and that a problem on my computer (on the registry or something?) creates this confusion for the software.
I’m having a lot of problems with my computer right now and I need to save all my data to completly reinstall the operating system, so a registry problem or something similar would not surprise me. So, would this be possible, and if so, how can I fix this? Thank you very much.