I am having a problem installing WD Smartware. I’ve downloaded WD_SmartWare_Installer_126.96.36.199 and run the installation on Windows 7. However when I get to the screen showing the green progress bar and the text “installing WD Smartware” on the top left, it moves onto the next screen before the green process bar moves entirely to the right.
After the installation, there is no icon on the desktop and no other files called “WD Smartware” anywhere on the computer.
Tried installing multiple times without any success. Any guidance would be appreciated.