WD Smartware won't initiate when I click with Windows 8 - sometimes runs sometimes not

I click on the icon and oftentimes nothing happens…I try running as administrator and still nothing happens 80 percent of the time…when the back up does run it is very slow.  Please advise.  I have run the backup for 3 days and only have about 5 gigs copied. Thanks in advance for your help.


Please make sure you are using the WD Smartware latest version.