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WD SmartWare - What the Heck were you guys on?

I have a 1Tb WD MyBook, which was given to me so I could back up my my PC.

I now know why it was given to me…          the SmartWare back up software, which is meant to run unobtrusively in the background, is without a doubt, the worst piece of software I have had the pleasure of using in my entire PC user experience.

If continuously hogging 85-95% of the CPU is called background usage, then I’m hiring Metallica to play gigs in elevators.

This software is soooooooooo sloooooooooooooooooooowwwwwwwwwww and CLUNKY that I swear it was written by a 1000 monkeys. It takes an eternity for buttons to activate, or any action to activate.

It slows down every piece of software I have running, so of course I have to turn it off. Turning it back on to actually back up my data fills me with dread.

Tonight, I attempted to retrieve a file, a single file, from back-up, and I just can’t manage it. Maybe I should be smarter, but it shouldn’t be so difficult, considering this is it’s core function!

I assumed wrongly that it backs up everything, but it seems it back up a random selection, or at least that’s how it appears. If your software is this bad, what are your HDD’s like?

I’m sorry WD, but I cannot recommend this software to any one who wants to keep their sanity. You should remove it from the market to save your reputation.

Yours truly,

Quentin Rowe.

Support for Western Digital Hard Drives | Western Digital

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