I recently bought a ‘WD My Cloud’ (4TB) in order to support my personal Cloud Storage and Backup.
Currently, I use a WD Internal Drive (Model WD30EURS-3To) on my Windows 7 PC as a main storage disk for photos. WD Smartware accepts to backup OS Drive (C) and some other USB External Drives but is unable to backup the WD Internal Drive. In fact, WD Smartware sees what is stored in that drive but, with the Smartware panel showing files and sub-files, it is impossible to pinpoint (put a checkmark on…) specific files and sub-files that have to be copied from my PC Internal drive to WD My Cloud device. Nothing happens. I’m in a dead end ! My main preoccupation is that It is essential for me to backup automatically that Internal Drive because I use that drive mainly to store thousands and thousands of photos, many of them representing a great value for me, friends and collegue photographers and my family.
What can I do to solve that problem ? Is there someone in the WD Community (or in WD technical staff !!!) who knows how to fix that issue ? If I cannot find a solution to that problem, I will unfortunately have to return the ‘WD MyCloud’ device to retailer and find another way to secure my photos. Too bad !
Thanks in advance for support…
JDesjardins
