Hey guys,
This one is driving me pretty crazy. I have 3 hard-drives in my system, the primary with Win10 installed and 2 secondaries. Two of the three hard-drives allow backup without issue, including the one with the OS. The 3rd is assigning ALL files as “System” and automatically excluding it from the backup selection, i cannot manually select a file to backup either using the file view option.
Couple things I’ve found so far:
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So long as there is a single partition, regardless of hard-drive letter, everything is assigned to “System” category.
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I can shrink the D: partition, create another one as G: (or any random letter) and that 2nd partition on the same hard-drive works fine via SmartWare. I then tried deleting D:, expanding G: to be the sole partition and it no longer works.
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The drive is setup as a basic drive, it has no OS files on it and I’ve reformatted it numerous times. I’ve double checked there are no hidden files anywhere that could be causing the issue.
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I’ve uninstalled / reinstalled the SmartWare program in addition to wiping all space on D: to non-formatted unallocated, rebooting, formatting it and issue persisted.
Screenshot: http://i.imgur.com/vmbATs8.jpg
The screenshot is with a few test files in place to see if it’ll work, I had upwards of 800gb on this hard-drive originally I transferred off elsewhere until I figure out this problem.
Any ideas? It worked perfectly fine for all three drives prior to fresh installing Windows 10, perhaps that’s the issue.