Wd smartware pro upgrade activation problem


I just wanted to know if anyone else came across this problem or if anyone has any tips.

I purchased an activation code for the wd smartware pro upgrade yesterday - 27.7.2013.  I’m using v2.1.0 and when I enter the activation code and email from my purchase I always get the message:

Activation Result:

“Your software have been temporarily activated.  Your purchase record has not been received. We will try to auto-revalidate periodically”

The temporary activation lasts for a few hours before saying my trial has expired and it goes back to the normal state.   Then I try again and it does the same thing.

Has this happened to anyone else?

Does anyone have any tips?


Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support: