WD Smartware pro cannot see TEMP folder

[JackWDmyCloud]

Hi

I had a created folder called “Temp” in my D drive of my pc, when I trying to use the smartware pro to select the folders from my d drive to mycloud NAS, I cannot find D:\Temp folder at all. I knew WD cannot backup some temporary system folder, but this D:\Temp is not a system temp folder, I created it manually.

Is there anyway I could manually add this folder back to smartware pro, so that I can include this D:\Temp into my backup routine.

Thanks with regards

Jack

[Trancer]

Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support
http://support.wdc.com/contact/index.asp?lang=en

Support by Country
http://support.wdc.com/country/index.asp