WD Smartware pro cannot see TEMP folder


I had a created folder called “Temp” in my D drive of my pc, when I trying to use the smartware pro to select the folders from my d drive to mycloud NAS, I cannot find D:\Temp folder at all. I knew WD cannot backup some temporary system folder, but this D:\Temp is not a system temp folder, I created it manually.

Is there anyway I could manually add this folder back to smartware pro, so that I can include this D:\Temp into my backup routine.

Thanks with regards


Welcome to the Community.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

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