I just bought the MyCloud Mirror 2. gen and is now trying to figure out how to use this thing…
So, I am trying to backup my external harddisc using WD SmartWare Pro but they are continously asking me for a Username and Password. I have tried all of my usernames and passwords, but nothing Works?!!
WHAT IS GOING ON?!
Secondly, where is the “Power off” button on this thing. Am i supposed to cut the cord every time I move it?!
Please, help!
Hi Zuru142,
To Shutdown the device, you may use the hibernate option from the Dashboard. Please refer to the link below:
https://support.wdc.com/knowledgebase/answer.aspx?ID=16782
Have you tried contacting WD support regarding the Smartware issue:
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