WD Smartware & MyCloud Home Duo

I have a couple WD drives (poket USB drive, MyBook USB and an internal hybrid. I have been using WD Smartware to backup to the pocket USB drive. I was thinking about backing up to the new MyCloud Home Duo, but Smartware isn’t seeing that drive. Can I do this, or is the way the MyCloud setup not going to let it be seen as a NAS? Thanx.

Hello MrC1946,

As per query you cannot use smartware to backup on My Cloud device.

You can follow the below online User Guide and Solutions: