Hi all, first time post.
I was having problems with my pc and needed to format. I disconnected "My Book Essential and formatted the pc, then reconnected the drive after I’d done the windows update.
Problem is I can’t install the WDSmartware. The drive is recognised in “My Computer as L Drive” so I could drag n’ drop files that way, but I liked the automatic back up from the smartware.
When I download then try to install the WD Smartware utilities (VCD Firmware) I get the error message
" the application encountered an error and is now closing"