On my WD 2TB USB 3.0 Ultra, there was an update yesterday, so I took it. (big mistake).
It wouldn’t install. Now, no matter what, the installation hangs at “scanning for hardware changes”.
I’ve tried 3 different installations.
WD_SmartWare_ Installer_126.96.36.199, WD_SmartWare_Installer_188.8.131.52, WD_SmartWare_Installer_184.108.40.206
as well as the various installion software on the drive itself: WD SmartWare Setup (x64).msi, WD Apps Setup.exe.
I’ve installed the WD SES Driver Setup, but didn’t help. I’ve disabled legacy USB support via the BIOS,but didn’t help.
It just always hangs at the “scanning for hardware changes…”
I’m using: Windows 8.1 Pro.
*The original installation was on a ASUS mobo, and around a month ago, I swapped it out for an ASRock mobo.
All was fine, until I tried to install an update yesterday.