After clicking on Install WD smatware button on the what would you like to do? prompt on the welcome to WD smartware screen,
It started installing but then suddenly stopped. A message then came up saying: A problem caused the programme to stop working correctly, windows will close the programme & notify if a solution is available.
And now, whenever I double click on WD Smartware.exe, it shows me the same message and I haven’t been able to complete the installation process.
Do you have windows xp? if yes, you need to install Microsoft .Net Framework 3.5 and Adobe Flash Player 9 or higher, then uninstalled WD Smartware from the computer ( if it is) and re install it again.-