WD SmartWare hangs under Windows 8.1 Pro


I installed WD SmartWare under Windows 8.1 Pro.

Nothing works.

If I want to change from category backup to file backup the application hangs.

Thank you very much in advance.

I found a solution:

I had updated a previous version to the new software 2.3.0.

But it seems to be necessary to uninstall older versions before the update.

Therefore I uninstalled WD SmartWare completely, then I have installed version 2.3.0 and it works well now.


Thank you for sharing this. Hope it helps other users.