I have a WD Mycloud and I would like to set up an automatic backup for my PC. However, if I use the WD Smartware software, it only detects a minor part of the files on my computer. I was wondering if any of you could help me on this. My info is the following:
- HP Elitebook 8540w
- Windows 10 - home
- WD firmware version: 2.21.119
- WD Smartware version: 2.4.16
- Adobe Flash Player: version 23,0,0,207
I’m trying to back up files from my C:\Users… but it seems like most files are stored under “additional files” if I search my computer with the Smartware. I can’t access these files to upload (in the standard version)?
Thanks in advance!