WD Smartware Crashes upon opening

WD Smartware has started to crash upon opening. I have uninstalled it and reinstalled, the most recent, a few times. Still no luck. As a photographer it is very critical that I keep my photos backed up. Thanks

@Sbrkich
What computers/devices and operating system are you using?

https://support.wdc.com/downloads.aspx?p=259&lang=en

Windows 10, My book Duo, Dell Inspiron

Was it working with your My Book Duo before? Did you check out the WD Software link I provided?

Yes, it worked before with My BOOK DUO and My Book Live. I have downloaded, uninstalled and reinstalled several times.