Wd smartware can't see my book live on mac

Hi!

wd smartware cant see my my book live(on mac),but my mac can see it

somebody can help me?

Be sure to use the same workgruop name for the Mac and the my book. You can also follow the link below to review the steps to map it.

http://wdc.custhelp.com/app/answers/detail/a_id/2686/session/L3RpbWUvMTM0NTMyMDQ3OS9zaWQvVTdUOFQqM2w%3D

They are on the same workgroup

in finder I see mybooklive and i can save to on it

but in smartware i cant see

any solutions?

Hi fella wd  smart ware,  doesn’t work on mac os, only windows platforms   Except xp. 

ok,but why i have a smartware dmg file?

it is for mac,i can install it,it runs,but the backup and retrieve buttons are grey