Perriodically, my WD Smartware seems to start all ovver with backups. On the home tab, it shows that nothing has been backed up, despite the fact that I have backed up for years (e.g., everything orange in the left PC column and everything gray in the right MBLD column and then in the Backup Tab showing 0 gb and files baccked up).
When this happens, I have no idea what is really happening. Is the Smartware overwriting the files that were already backed up – OR creating additional backups taking up more space on the MBLD??
This is why there really should be something that looks like a directory file manager (e.g., like Windows Explorer) so we could see what the heck is on the drive. It is currently like a black hole. Does anyone have any idea how to see what is on the drive?? I know you can use the Retrieve function to quasi-see what is in the backup – but that does not mean we can see everything that is on the drive (e.g., multiple backups and other orphaned cyberspace junk).
Incidentally, this just happened again when I updated the WD Smartware version with the latest software which is what prompted me to write now. Does this happen to others?? If so what the heck is happening?
btw: After positing this message, many hours later I still see that my backup is at 37.03 out of 58.01 GB copied – what can be going on. I realize that it might be held up trying to backup open files like my pst file when Outlook is open, but I dont have 20 GB open.
As always, sure would appreciate WD Community support. Thanks.