`The WD smartware backup has missed a few random files to back up. I can't figure out why it has chosen these folders. I copied and pasted one of the missing folders in the same location and it immediately copied the new one but the existing one is still not there. Why would this happen and how do I fix it?`
Hello jamadaly
May be you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.
