I just bought WD My Passport Essential 320 GB. I installed WD Smartware. When I tried to use it error appeared : “to run this application, you first must install one of the following versions of the NET.framework: v2.0.50727”
I checked the instaled version of NET. framework and I realized that I have install the latest version including v2.0.50727. So I do not know why this error appeared.
Then I tried to re-instal the WD Smartware. When I tried to unistall it this error appeare: “there is a problem with this Windows Installer package. A program run as part of setup did not finish as expected.”
Now I am really despairing. I can not use it , I can not reinstal it. Please help what to do.