Every time I restart my Samsung netwbook from hibernation the WD quickview program crashes.
I also subsequently downloaded and installed WD Smartware from the support site - including an update to microsoft net framework as required, but when I start WD Smartware from the taskbar it just crashess immediately - and my quickview launch option has also now disappeared. I can still see the drive and its content using windows explorer but none of the supplied software seems to work. The install processes for Microsoft Net framework and WD Smartware both say they completed correctly.
I also tried to use it the network drive with Avanquest software to take a full image backup and this fails also .
I am an experienced IT person so I don’t think I am making any silly mistakes.
Can anyone suggest how to get this product to do what I bought it for - I.e to take disk image backups.