WD Smartware Update Issue

I am trying to update my Smartware software but when running the installer I get the welcome screen and as soon as I click on Next the installer closes. I have tried uninstalling the previously installed version of Smartware and running the new installer again but I get the same results.  The only Smartware I can install is the 1.2 version on the Virtual CD. 

I am running Windows 7, 64 bit. 

Thanks in advance for any assistance.

Hi, be sure to download the latest .Net framework update before trying to install Smartware. 

Click here to download the Microsoft .NET 4 Framework updater

I had tried running that .Net Framework installer early in the troubleshooting process and it exited saying that a newer version was already installed.

I had .Net Framework 4.5.1 installed so I uninstalled it and then installed the .Net Framework 4.0 provided in your link. That resolved the issue.

Apparently the SmartWare installer isn’t compatible with .Net Framework 4.5.