I recently buy “my book essential”. which was delivered with a crazy (unbelievable response time, my laptop was paralysed) 22.214.171.124 version. My laptop is a Toshiba Satellite Pentium 4 running with XP with 2 GB
Based on a tip found on this site, i decided to install the lastest version. I follow the official instructions.
- Download “EssentialElite_FirmwareUpdater_v2.010(126.96.36.199).exe” and “WDSmartWare_SoftwareUpdater_for_Windows_1_3_0_16.exe” file
- Install those components based on the above mentioned official instructions. I even stop my antivirus …
- restart my machine (as mentioned)
- on my laptop the WD smartware has disappeared !!!
I tried 4 times ( = about 3-4 hours), and the same happens. During the lastest component installation (“WDSmartWare_SoftwareUpdater_for_Windows_1_3_0_16.exe”), the program is not upgraded but deleted. So I need to go back to HD drive to install the previous 188.8.131.52 version. But is impossible to work with such a version.
What did I wrong ? What is the problem ?
Thanks for your help.