WD Smart Ware - all backed up files marked as deleted

Hi. My PC died (disk dead) and on starting recovery using WD Smart Ware all files are marked as deleted in the backup. Is this normal after the source computer dies as a result of disk failure? Thanks.

@wderab Were you using WD Sync or some other means to sync all your devices?

I have never had this problem and I have had to replace a couple of hard disk on desktop computers that I have owned. I used recovery to reinstall what I had backed up.

Have you already tried getting SmartWare to show deleted files?


See the SmartWare User Manual for more information. Chapter Six.

That’s the problem. If I DON’T show deleted files there’s nothing there. It seems to think that all files (1000s of them including emails) have been deleted.