WD Sharespace WD40000 not able to access public folder

Can’t access the public folder on WD ShareSpace. I can see the WDsharespace under storage on Windows 10. At this point I can check the network status etc… I can also see a mapped drive \WDSHARESPACE Public. I double click on it, it prompts me for user name and password, it prompts for network credentials. I have tried several combinations, but cannot get in.
I can also get to the folders visually by using the double backslash and the ip address for the sharespace, but can’t get into the public folder. any ideas? Get message Windows cannot access check spelling of the name.