In my WD ShareSpace 4T with FW 2.2.93, I configured the Email Notification functionality but sending (receiving) a test e-mail doesn’t work (and sending an e-mail in case of an alert probably doesn’t work either).
As far as I am concerned, the SMTP server (smtp.gmail.com), SMTP port (default: 25),TLS/SSL, SMTP authentication, username, password, email return path and e-mail recipient are configured correctly but I don’t receive any test mail, not even after a couple of hours nor days.
Thanks for the tip. Please be informed my e-mail client (Apple Mail 3.6) is configured correctly. It appears to me that the WD ShareSpace firmware is just not sending a test e-mail and no message appears.
Edit: there is a pop-up after a couple of minutes 'Failed to send mail to ‘…@gmail.com’’.
Sounds like it’s timing out for whatever reason. Can we presume you’re able to email from your PC through smtp.gmail.,com from other applications such as your email client?
If you can log into the sharespace via ssh (user:root; password: welc0me, take a look at the logfile ‘msmtp’ in /var/log for error messages. That should give you a hint.
Looks like it’s timing out indeed. Here’s a line of the log file (–mymail-- is filtered out): Jun 25 12:12:53 host=smtp.gmail.com tls=off auth=on user=–mymail-- from=–mymail-- recipients=–mymail-- errormsg=‘cannot connect to smtp.gmail.com, port 25: Connection timed out’ ex Both tls=on or tls=off don’t work. Thanks.
If you feel comfortable in the Linux world, you can debug this problem further by running “/usr/sbin/msmtp” by hand in debug mode. Here’s a pointer to the documentation (I had to do this with an earlier firmware release that failed on the FIOS network). http://msmtp.sourceforge.net/doc/msmtp.html.
The control file for the parameters you set in the web interface are stored in a hidden file: “.msmtprc” found in root’s home directory where you log into. good luck.
