Wd sentinel dx4000 Network Adabpter are not working


if you just have 2 drives you should be able to see your data in a usb dock. If you have more than 2 drives you will need that many usb docks and a 3rd party raid recovery software.

Or if you can find a working box, inserting your drives in it should also work.


I have a spare box and I put the drives in booted up and installed a usb nic. I then put the drives and the nic back in the old box and I am still using it.


Thanks for your replies. Just ordered an used WD4000 without disks, and the StarTech USB-ethernet. Plan is to put the disks in the second NAS, configure the USB-eth, move disks back to the old one and sell the spare NAS.


Let us know how it turns out


Got the second DX4000 today and the operation was a success.

So I changed the HDDs from my old NIC-malfunctioned DX4000 to this new one I had ordered without HDDs. Original NAS model is 16TB and the new one is 8TB but this didn’t matter as I expected. Box booted on the very first try. The static IP I had configured didn’t work but saw the DHCP lease and could connect to that IP with RDP. From there I saw the NICs of the new box were now numbers #3 and #4 where the “WDTeam” interface with my original network settings clearly is using NICs #1 and #2 that arent there anymore. Didn’t bother checking how to fix the teaming interface as it’s a lousy fallback setup which doesn’t even work when the controller chip breaks as we have seen.

Then plugged the StarTech USB-ethernet adapter. Installed the drivers for that. Setup a static IP for the interface. Tested RDP with that IP. Tested that the adapter can be removed and re-plugged without loosing the connectivity. So my DX4000 is now back in business.

Thanks for all help on this thread.

NOTE! If you have a DX4000 and you’re reading this, do at least the following: Download and install the driver from https://sgcdn.startech.com/005329/media/sets/ASIX_AX88179/[ASIX88179]%20Windows%20USB%20Network%20Adapter.zip - now when day comes that your NICs fail, you can order that USB-ethernet adapter, plug it in and connect to the DHCP IP gotten


Thanks for the report and pre-load idea !!


Excellent report back and advice



I came here looking for information on how I could save my WD4000DX in a pinch. Ie. Not waiting for a used one to ship from somewhere. The post in the thread referring to using USB tethering works! I managed to connect a Google Pixel 2 to the NAS via USB (USB-A to USB-C) and provide a working network via USB tethering. Once you’ve connected the cable and enabled tethering the device should automatically pick up an IP , as mentioned previously, because RNDIS is built in to Windows Server 2008. The tricky part is finding the IP address of the device, without a screen. You could try to connect, one at a time however I found a app on the Play Store which can find the address. The app is “PingTools”. In PingTools , click the hamburger menu (top left) and select “Subnet Scanner”. Once the scan is complete, you should see one result with the address of the NAS. You can then proceed to use RD Client (also on the Play Store) to start a remote connection. Find the drivers for the Startech adapter mentioned above, and install the corresponding version. Once that is done, you can plug in the Startech ethernet adapter into the usb port on the back. Be patient, as it takes a minute or two for the device to be ‘setup’ by this beast of a machine /S. Now you can plug it back into your network and it should connect.


what actual rd client did you get?
playing with a win 10 first, have all the ip’s, can ping tough it only showed port 135 open> The Microsoft client says no network


btw the usb c to a cable is the charging cable :slight_smile: