Hello, I just would like to strongly inform you that WD Security only creates passwords with 25 characters.
Those who create passwords with more characters should take note of this, because the software does not indicate this!
I had just because of this almost locked out of my data, until I removed some characters from my password, came to 25 characters and had access again.
Before someone formats his hard drive because of this, see if you have more characters in your password.
I hope Western Digital can still add that in their program that the user gets a hint!