I uninstalled the old WD Security and installed the newest version found on the support page. After clicking install, it just finishes instantly, and I couldn’t find it in the startup menu or the desktop. I tried searching for it on my pc but no match. I want to change the password of my drive but can’t due to this issue. (I have tried uninstalling and reinstalling)
The support page also said that “This installer - WD Drive Utilities and WD Security, are contained within the WD Drive Utilities and the WD Security zip files and installs custom Western Digital software for WD USB and FireWire enabled external hard drives under Macintosh computers.” So it means Drive Utilities already contains Security? But I can’t find the change password tab. Please help!
Hi t_blade,
Maybe you should try contacting WD’s Technical Support about this.
To Contact WD for Technical Support
https://support.wdc.com/support/case.aspx?lang=en
The link below will allow you to call support.
