WD Red Pro 4Tb keeps spinning and hot temprature

WD Internal Drives Desktop & Mobile Drives
1

I use windows 7 64bit

I bought new HDD(WD Red pro 4Tb) and formatted it as 1 disk.

I didn’t input data in new disk and worked with other drive.
After 10 min, I heard HDD spinning and it was new disk and It was too hot.

I thought it was wrong disk and I refunded the HDD to new one.

And it happended again.

Are there any thing I can do to stop HDD spinning while idle status? or formware to download or somthing else to solve this problem.

And are there anyone having same situation with mine?

2

Hello there,

Have you tried running a diagnostic on the drive to see if there is something wrong with this specific drive, I would recommend contacting support for further assistance on this matter. Try to diagnose the drive using this software if you are using the drive on a windows computer:

http://download.wdc.com/windlg/WinDlg_v1_29.zip