I have the latest version of “WD Quick View” installed on my Mac (OSX 10.10 Yosemite), and MyCloud is running the latest firmware version (v04.01.01-413).
The issue is that “WD Quick View” doesn’t find MyCloud on the network (and so doesn’t show any of the options to control it). The only menu item that it shows is the “About WD Quick View”, like you can see in the figure below.
It’s worth mentioning that all the other options on that menu have already appeared ocasionally, but it’s somewhat of a rare event. If it happens because of something that I do, I can’t see what it might be… :(
So, my question is, why is Quick View not finding MyCloud? Is there a way I can force it to refresh?
This issue appears to have been reported before, but I’m not sure if it’s really exactly the same one. Most of the other threads that I find about this mention the Windows version of Quick View ( , , , …)
UPDATE: Just found another clue: The WD My Cloud Desktop App also can’t find any device on my network! When I use the “Search for devices on my network” option, all I get is a “No devices found” message. What can possibly be stoping the MyClound devide to be found by these apps, considering that I can find it through Finder and through a web browser? :S
Thanks in advance!