WD Quick View not dectecting My Cloud

I am on Mac OS Sierra 10.12.3. I had WD Quick View working fine on this until recently. I changed my anti virus from ATT to Charter Communications. Ever since then, WD Quick view is not detecting WD My Cloud. I have disabled the firewall on the new security suite just I had it on the previous one. But, it is still not working. Any suggestions?

Have you tried uninstalled Quick View then reinstalling Quick View from the Mac?

Yes, that did not help