The WD QuickView does not show the information on the MyCloud (% used, locked, temperature). Used shows 0% and temperature says “not applicable.” I am able to access the drive, both on the network and remotely. I am also able to access the Dashboard, which correctly indicates the amount of capacity left (about 2.4 TB). The home page diagnosis says “ok.” I rebooted the unit, but that didn’t solve the problem. This is a recurring problem - I had issues with remote access last week that were resolved and the QuickView indicator started working again. It usually stops when I copy data to it. But now it’s stopped for no apparent reason. Any thoughts?
Did you update to the latest version of QuickView
Any solutions? I am having the same problem, except temperature states unknown. Has the latest greatest software update, yet it has never worked.
Help!!!
Update .NET4 and reinstall QuickView. I just installed it on my Windows 7 and 8 pc without any issues. All info are shown correctly.
