I am using the Mac OS 10.10.1 and recently set up the WD my cloud, I can access the device using the Mac OS desktop app WD my cloud however the WD quick view can not access the device since it can not find the green button. Also WD SmartWave can not find and access the device. Is there any thing missing or it is the comptatibility issue? I see that WD SmartWave recently can support OS 10.10
At this moment WD SmartWare does not support NAS devices on Mac OS; this is a Windows-exclusive feature. Automatic backups are carried used Apple Time Machine.
The WD Quickview is not needed for running diagnostic tests. It is used to provide quick information related to drive usage, temperature, and a shortcut to the device Dashboard and shut-down options. These are all available directly in the WD My Cloud dashboard admin page.
Thanks for your reply, could you explain a little more how do I access the WD My Cloud dashboard admin page? Quite interested in this.
Also the wd quick view does not, is there any reason why? I guess it is because of the software compatibility issue?
The WD Quickview does work on Mac OS; it’s independent from WD SmartWare. I’d recommend contacting WD Support if the application refuses to operate properly.
You can access your NAS’s dashboard by opening Safari and typing your WD My Cloud’s IP address in the address bar. You can also type “wdmycloud.local” in the address bar, or click on favorites> Bonjour and the Dashboard should be there.