WD Quick Formatter

Hello

After I accepted the licence and it starts I get an unkown error.

Also SmartWare doesn’t detect my “my Passport”.

What shall I do ?

Greets

silent1297

What operating system? 

Check if the drive is locked

Powercycle the drive

You can verify if the drive is detected in My Computer/ Computer.  If not detected you may try to reformat it.