Can someone please help me to resolve my issue with WD external portable hard drive ?
Actual issue : My “WD External Portable Hard Drive” does NOT show under my-computer after unlocking it.
Hard Drive details -
My Passport Essential SE (USB 3.0)
Some background -
When i brought this new portable hard drive , i’ve created one security password , so each time I need to unlock it before using the actual drive.
A couple of months I was able to unlock it successfully , and happily get the drive shown up under the “my-computer” , and use it without any issues.
Now, 2 days back I am facing one problem with my drive, that is - i’m able to plug-in the drive , and unlock it successfully with correct password.
Here go the actual problem , - after unlocking it successfully I do NOT see my drive under my-computer.
I have lots of important data inside the drive , which i don’t want to lose it.
I’m going to attach few screen shots which would make clear about the problem , or might help few things.
Screen shot 1 : Removable media shown when I plug the hard drive.
Screen shot 2 : Device Manager
Screen Shot 3 : Disk Management before connecting the hard drive.
Screen shot 4 : Disk Management after connecting the hard drive.
Screen shot 5 ; When i right-click
Please help with this issue , and let me know if you need any more information from me.
Thanks in Advance.