WD Photos WDShareSapce only thumbnails on iPad Retina and iPhone4

WD Software & Mobile Apps My Cloud 3rd Party & Mobile Apps
1

I have a WDShareSpace a Retina iPad 32GB and iPhone 4 32GB.
I have 1000 photos on WDShareSpace.
I installed WD Photos on Apple machines.
The thumbnails are created. But no full size images are viewable!
On any Apple computers!!!

I have no problem with the videos or music with other applications.

Why?? :frowning:

2

Hello,

when the photos were uploaded?

check the link below

http://wdc.custhelp.com/app/answers/detail/a_id/6593/session/L3RpbWUvMTM1Nzk0NTE5OS9zaWQvd1dTc3EzZ2w%3D

3

Hello,

it’s been a week now. And it is always the same.

Occasionally, some picture are displayed. but it only lasts a few seconds.
Video and music at all is OK with other applications!

The different parameters seem ok to me.