WD Photos - Unable to add MyBookLiveDuo

I am unable to add MyBookLiveDuo on my iPhone 4 over 3G. Keep getting this error

“The Operation couldn’t be completed. (NSURLErrorDomain error -1200.)”

Anyone have the same issue and how do you resolve it? Adding it on wifi was ok but once you go on 3G, could not connect to the drive or upload any photos.

If adding over wifi was ok you are already connected then

are you getting this while trying to reconnect to the drive on WD Photos?

I had tried over wifi and it is ok but when I turn off wifi and on 3G only, I got the error.

I then deleted the remote connection and tried to add it over 3G and still get the same error.

Seems like the app is not working over 3G. wd2go app is ok though.

I would like an answer to this 2

I have the same trouble …

I have tried evrything, uninstalling, reinstalling, over wifi over 3 with password with pin

but nothing works !! connect by wifi perfect

kinda defeats the object of being called “cloud”  the big storm cloud over my head wont go away  

Check in your router and make sure that uPnP is enabled, and see if there’s actually an active port forwarded to the MBL.

Thanks Tony i will give your suggestion a try tonight  …

but if this was the case wouldnt WD 2go app not work either ?

at the moment that is working flawlessly

Cheers mate

Hi Tony

tried it …no change

wd2 to go works fine …wd photos no go !!

could it be a port issue ?

GOT IT WORKING. !

Seems to be a port conflict issue
With my foscam camera both using port 80
Changed the camera port and now works

Check your ports people !

I have this same problem and I am unable to connect to my WD live over 3G using the WD photos app.  However, the WD2go app works fine and never has a problem.  Please help resolve this issue.  Thanks,