Im having the error message as shown above.
When I first set up the Personal cloud device today, I renamed the “Shared Pictures” folder to “Pictures”. After some messing around I then created a new folder called “Shared Pictures” and deleted the “Pictures” folder. I have to say I didnt really read the WD Photos instructions as I would have assumed that the software would be intelligent enough to detect the folders sharing the photos irrespective of name. However, I now find that I am unable to find any photos using the WD Photo software.
How can I resolve this? Am I looking at a factory reset of the cloud device? Id rather avoid this if possible as I have transfered 200GB of data onto it already and don’t want to have to do it all again if possible.
I have reset the cloud device, uninstalled and reinstalled the software on my android device and reset “remote access”
Thanks in advance,