Hi folks, hoping someone can advise what to do. I can’t log onto My WD BOOK Live Duo using WD iphone apps. 3G connection is working every time, but wireless seems to be an issue. Same thing is happening with iPhone4 or iPad3.
Which leads me to conclusion-I need to add somehow these apps onto my router settings in order to make wireless access work!? I have Netgear WNDR3700 router.
Try switching your My Book Live to a Relay connection instead. It forces communication through our servers first, so it should work for users with routers that segregate wired/wireless.
Now I have another issue-WD photos is not refreshing. I would add pics and WD2GO pro app will “see” those pics but WD photos will not. I tried everything (advices here on forums, knowledge base etc).
First Time on community. I had my book live working with wd2go since I did the last firmware update late September. I have reset my book. I still can’t get on my cell phone or Ipad . cell phone I getting network connection error 904 .Ipad just spins.
I not sure if my router is set up correctly (Belkin ND600) I am totally lost If anybody could get me in the right direction
Note: no matter what my settings are in my router, My book live connects stays at Connected port forward establish, I am not that computer smart, but I was able to getting working before firmware update any assistance would be greatly appreciated