I bought the WDXMS1200 external hard drive about 6 years ago. It’s 120GB. When I try to use it with my new laptop running Windows 8 64-bit it comes up as “USB malfunctioned” – has anyone else ran into this problem? The support people said it wasn’t compatible with Windows 8.
Any solutions on how to retrieve the files without having to go buy a new external hard drive and copy the files to it?
Thanks in advance!
Jaime Odom