Wd passport ultra not recognized by windows7/8

My wd passport ultra not recognized by win 7 or win 8.

A week back it was working fine.I once connected to win 8 system since then it is not recognized in any of the system.

Need some help.


There is some basic troubleshooting that you can try:

1- Disconnect the drive from the computer and restart the computer.

2- If the computer is a desktop, connect it on the back USB port. Avoid any USb Hubs and USB extension cords.

3- Make sure you hear the connection sound windows makes when recognizes a USB device.

4- Go to "Disk Management” to verify if the drive shows up there.

If the drive shows up in Disk Management but it is not seen on Computer, then it means the partition is corrupted and you will have to format it in order to use it again. Please note that formatting the drive will delete all data stored on it.