My WD passport (1TB) USB 3.0 was removed from my laptop while it was unzipping files. It’s now not visible within Windows (Win 7 & Vista) explorer. Within Device manager the drive is visible as ‘disk drive’. When I connect the HD to the laptop it try to load the driver but fails. It then says that the drive needs to be formatted to be used.
I have a lot of family photos which I don’t want to lose so any suggestions on how to recover the drive?
I’ve installed the SES driver & tried updating the driver but it believes the currently installed is the best driver.
I ran the WD tool but after 40 minutes of the quick test it hadn’t done anything so I unplugged it.
Any help much appreciated.