WD Passport, keeps connecting and disconnecting, rebooting

I went to use my WD Passport 500gb and it makes a fair bit of noise, nothing happens with 3.0 USB, just the sound of the drive restarting constantly, I can see it in Windows, but whenever I open the drive Windows freezes and has to restart… With USB 2.0, I hear the Windows sound of Connect, disconnect and the drive restarts in an endless circle, the drive quickly pops up in Windows before disappearing again.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support