WD Passport USB 3.0
A few weeks ago I was rushing to a printing retail store chain to get my photos printed. They’ve got their own customized computers with their own software and I think they were not compatible with WD. I was in rush so I plugged my WD Passport and messing around with their computers and I could not access my drive on their computers. When I got home and plugged the drive on my laptop I got this (see image attached) and have no idea how to deal with. Instead of seeing my drive (E:), I have “EDS-USB” which I’d seen on the store computer. I’ve done some research but it seems I’m the only one who got into this trouble.
Since the drive connects to my laptop instantly and there is no physical damage, I reckon it has trouble with the software.
I’m not sure what to expect but it would be great if I could access my hard drive without losing any data in it.
Thank you very much.