WD Passport factory setup


Purchased a 500gb WD Passport but I had to format it to use it for a different point. 

Now when I connect it to the computer (formatted again to NTFS), everything works just fine and the WD-software can recognize the drive but the autoplay doesn’t work and I can’t put a password on the drive as the setup menu in the WD-software doesn’t show my drive.

Any ideas of how solve this?


Hello, from the computer window right click on the Passport, click on properties and then click on the autoplay tab for the options. To set the password, on the smartware home tab click on the passport icon to make the setup tab accessible. 

Thanks for the answer.

I had to manually go in to the app called WD Security, from there I could make a password. 

Thanks anyway!