I have a 160gb passport essential. I run windows 7. Any way my first problem was that when I plugged the drive in the blue light came on but it didn’t show up in my computer, sometimes it shows up in device manager and I have used several programs and they all say that it is plugged it but there is no link to open the files. I have tried regedit with no luck and have been searching for days. The drive pops up somtimes in my computer but can take up to 3 hours!
My second problem is that the files have “disappeared”. It says that there has been 19gb used but nothing shows up, just the main folders not of the sub folders or files(mp3, mp4, .mov etc.) I have downloaded so many file recovery programs, some can’t find the drive and others just don’t find any files, but they have to be there because it reads it as 19gb full. I have checked “show all files” in folder options.
I never deleted the files at any time, they where not backed up from any where else using the software just dragged in, I DO NOT WANT TO LOSE THE FILES
thanks in advance to any one that comes up with a solution!