I had to reinstall Vista and lost all data. Have it backed up on passport elite. However my disc is bad and cannot install software. Tried downloading WD Smartware but doesnt seem to function and i cant restore files as that tab doesnt work. Am i doing something wrong? Can anyone help me figure it out?
Try doing the firmware update here is the link
Hi, with what version of the SW did you created the backup?
You can also try looking for your files manually, that way you wont need the SW